Introduction to Human Resources
This course is ideal for a business owner who is looking to develop their understanding of human resources.
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2-3 hours

About our Course – Introduction to Human Resources

Human resource management involves the strategic management of your employees, ensuring that you attract the right people to join your business and then retain these employees for the long term. This course will provide you with an insight into the human resource function, looking at the different components that make human resources operate, from recruitment and selection to the creation of policies and procedures.

Who is the Introduction to Human Resources course suitable for?

This course is ideal for a business owner who is looking to develop their understanding of human resources. It would be ideal for those who are just setting up a business and you are employing staff for the first time or you are already an established business and you are looking to refine your Human Resources processes.

Course Content

The course is divided into six easy to digest modules which will cover the following: 

Introduction to Human Resources – Human resource departments now include many different elements. They are not just reserved for the recruitment of employees. This first section will introduce you to the different elements that make up a human resource department and its importance in business. 

Recruitment and Selection – One of the most significant investments in a business will be the staff that you employ to help you run your company. Therefore, investing in recruitment and selection and having the right processes in place is crucial to the success of your business. You will learn the fundamentals of recruitment and selection and be able to navigate through the process to attract and retain high calibre employees. 

New Employees – Once the recruitment and selection process comes to a natural end and you appoint the most suitable candidate, the onboarding process is the next step. In this section, you will discover the core components of onboarding and recognise the importance of orientation and making the employee feel welcome and well informed. 

Workplace Policy – In every business there are certain policies and procedures that you will need to put in place to ensure that you operate a safe and fair business and you protect the rights of your employees. In this section you will learn about the importance of organisational policy and the different types of policy that you will need to create as part of your HR department.

Employee Feedback – Monitoring performance and productivity is crucial in the workplace if you are to succeed as a business. In this module, you will learn about the importance of giving and receiving feedback, the different types of feedback, and how to deliver it in the most beneficial way. 

Disciplinary and Grievance Procedures – The final module in this course will introduce you to procedures for disciplinary and grievance issues allowing you to effectively manage issues, conduct investigations, and take the necessary action to address any problems.


All of our courses are delivered directly online and are self paced so you can study wherever and whenever. The course material is delivered in short sections covering each of the above units in detail and is accompanied with a short test at the end of each to reinforce what you have learned. In order to complete the course successfully you will need to pass 21 out of 30 questions in the end of the course assessment.


Our Introduction to Human Resources course typically takes approximately 2 – 3 hours to complete although this can vary for each student. Once registered for the course there is no time limit for completion.


Once you have successfully passed the end of course assessment you can download and print an industry recognised certificate which is endorsed by the Institute of Hospitality.

We only work with the very best

Our online training courses are written and managed by hospitality professionals with many years’ experience in their field. You will be learning from the best and you will come away from your training inspired by mentors who understand your aspirations and requirements


Course Demo

Course Modules

  • An Introduction to HR
  • Recruitment and Selection
  • New Employees
  • Workplace Policy
  • Employee Feedback
  • Disciplinary and Grievance Procedures

Recent Reviews

"Really engaging, useful and plenty of material."
"Excellent course, very informative and felt like I gained a lot from completing it. Highly recommended!"