April 12, 2020
Forecasting in Hotel Revenue Management
This course explores the role of the forecast in a revenue management strategy and the positive impact that forecasting can have.
November 2, 2019
Licensing and Social Responsibility
The Licensing and Social Responsibility course offers a comprehensive introduction to the guidelines and best practices that hospitality staff should work towards.
June 24, 2019
Hotel Reception Skills
This course covers all of the important aspects of working as a hotel receptionist, from communication, organisation and customer service skills.
October 17, 2016
Professional Bartender
Whether you work in a local pub or a vibrant and busy city bar, our Professional Bartender course will provide you with the skills and knowledge needed.
October 17, 2016
Professional Waiter
The Professional Waiter course allows you to obtain the necessary practical skills and theoretical knowledge to deliver excellent customer service.
December 5, 2016
Hotel Housekeeping
Guests rate cleanliness as their first priority when choosing a hotel. Learn the skills, behaviour and attitude required of housekeeping staff and much more.
June 24, 2019
Professional Kitchen Skills
Once you have studied the material in this course you will be confident and competent as a member of a highly skilled kitchen team.
October 15, 2015
Introduction to Wine
To serve wine properly, you need to understand the different types of wine, how they’re made, and which foods they compliment. You’ll learn all this and more.
October 15, 2015
Introduction to Coffee
This course will give you a good understanding of coffee and teach you all the techniques needed to master both making and serving types of coffee.
October 15, 2015
Introduction to Cocktails
Perfect the art of making cocktails! Learn the history, the necessary equipment as well as techniques and recipes to mix and serve high quality cocktails.
